Tutorials and Frequently Asked Questions (FAQs)

Current HPU Students – Freshmen and Sophomores 

Please use this link or use Navigate through the HPU portal to schedule an advising appointment. 

For quick questions, join the waitlist on Wiki Wednesdays from 9:30am-11:30am and 1pm-3pm HST. An advisor will contact you when it's your turn. 

Current HPU Students – Juniors and Seniors 
Check your Degree Works to find out who your faculty advisor is and email them to set up an appointment. 

Incoming Students 

Incoming freshmen and transfer students can meet with their professional advisor once they submit their enrollment deposit.  

If you have been accepted to HPU but have not yet submitted your enrollment deposit, please note that you may be asked to cancel or reschedule your advising appointment. Applicant students who have not yet deposited should work with their Admissions Counselor. 

Incoming Students 
If you are an incoming transfer student, send your official transcripts from your prior institution to Admissions when applying to HPU. Classes previously taken at another institution are evaluated for HPU equivalency on a credit-by-credit basis. However, you can check the Transfer Credit Library to see what classes have previously transferred from other institutions to HPU. 

Current HPU Students 
If you are currently an HPU student planning on taking courses at another institution, you need to complete the Transfer Credit Pre-Approval Form with your academic advisor. 

More information about transfer credits can be found here.

You can complete the Change of Major Request and Change of Minor Request forms with your academic advisor.  

If you are unsure of what you would like to change your program, major, concentration, or minor to, you can discuss your future goals and career plans with your academic advisor or a Career Advisor.

Incoming First Year Students

At HPU, professional advisors register students for their first semester courses. This is to ensure that all students begin their program of study in courses that will help them toward graduation. To help your advisor build your schedule, please ensure that you have completed the following steps:

• Submit your enrollment deposit: www.hpu.edu/deposit

• Fill out the course pre-registration form that was sent to you upon submission of your enrollment deposit (the email will be from advising@hpu.edu)

• Submit official transcripts from other colleges and official score reports (e.g. AP, IB, CLEP) to admissions@hpu.edu

• Take placement exams if necessary (your professional advisor is cc’d on this message and can let you know which placement exam(s) you should complete). Placement exams are accessed by logging in to your my.hpu.edu portal > student quick launch > discover more.

Continuing and Transfer Students

Continuing and Transfer students are able to register for their classes through the registration portal. A tutorial on registering for classes can be found above (see Tutorials: Registration Procedures section).

Visiting Students

Visiting students are only allowed to take courses on the pre-approved list. The course registration form will only be sent to admitted students. All registration is done on a first-come, first-served basis. Click here for more info or contact the Visiting Student Program at (808) 543-8093 or at visiting@hpu.edu.

The registration waitlist is an electronic list of students waiting to register for a class with no open seats for enrollment. The students on a waitlist will be informed if a seat becomes available based on their order on the waitlist. More information can be found here.

Holds are placed onto student accounts for a variety of different reasons. The most common types of holds are the following: 

You can learn more about what each hold is and who to contact to remove it through the Registrar’s Office’s list of Registration Holds. 

The Hold for HPU Completed Coursework is applied to the account of all students in their first semester at HPU. It means that you have no HPU GPA, or a GPA of 0.0, and will be removed from your account once you have received final grades for at least one semester of HPU classes. It will prevent you from requesting an official transcript. It will not prevent you from registering for 16-week classes; however, you will be ineligible to register for 8-week accelerated courses until the hold is removed and your GPA exceeds 2.5. 

Official HPU transcripts can be ordered online the MyHPU Portal or via Parchment. HPU does not accept transcript requests via email, mail, or fax. 

Note that if you have the Hold for HPU Completed Coursework on your account, you will be unable to request a transcript since the hold remains until you have completed grades for your courses.

More information on ordering transcripts can be found here. 

The Family Educational Rights and Privacy Act (FERPA) is a federal act that legally protects the privacy of student education records and applies to all schools that receive funds under the U.S. Department of Education, including HPU. These rights protect students when they reach the age of 18 or attend a school beyond the high school level. Students are covered by FERPA until their death. Learn more about FERPA here. 

Forms to consent to the release of educational records or to prevent disclosure of directory information can be found here. 

Detailed information on how to obtain Enrollment and Degree Verification can be found here.  

Former Students 

Former HPU students can obtain verification of their enrollment or degree through National Student Clearinghouse. 

Current Students 

Current students should complete the Request for Verification of Enrollment form and submit it using their HPU email to the Registrar’s Office at registrar@hpu.edu. 

Students Using VA Benefits 

Students seeking confirmation of enrollment for Veteran Affairs should contact the VA Office at (808) 356-5222 or at va@hpu.edu. 

Students without registration holds can withdraw from classes by using Course Registration, accessed via the MyHPU Portal. For more detailed instructions on dropping a class, view the Registration Procedures slide deck above. 

Students with registration holds can complete an Add/Drop Form and submit to the Registrar’s office (registrar@hpu.edu). 

Before dropping your class, it is recommended to reference the Academic Calendar and consult with your Academic Advisor and the Financial Aid or Business Offices. Depending on the date you drop your class, you may be held financially responsible for all or part of the associated tuition. 

If you will no longer be attending HPU, fill out the Complete Withdrawal Form. Continue to monitor the email address you provide on the form as it may be used to contact you for follow-up on the closing of your accounts. 

If you plan to transfer to a different institution, HPU Academic Advisors cannot assess how your HPU courses will transfer. Please contact your prospective school’s admissions or advising offices for more details about how your courses will transfer. You can prepare for this by obtaining your transcripts using the instructions found here. 

Students who wish to take a semester off should first consult with an academic advisor and complete the Leave of Absence Form. Per university policy, if a student has not been enrolled for over 2 semesters (1 year) they will be required to reapply.